Honest accessibility documentation for your hospital website, backed by real testing

Where this stands

The Department of Justice has set a technical standard, WCAG 2.1 Level AA, for the websites of state and local government entities under Title II of the Americans with Disabilities Act. Entities serving populations of 50,000 or more must conform by April 24, 2026. Smaller entities and special district governments have until April 24, 2027.

Whether those dates apply to your hospital depends on how it is organized. Either way, the same standard is what accessibility complaints and demand letters are measured against, and an accurate, published conformance claim is what demonstrates that you took the standard seriously. That is what we help you produce.

How it works

Four steps, with the free assessment first and your written approval before any work begins.

1. 1

   Step 1: Request your free assessment

   You tell us your website address. We run an automated scan and a brief expert review, then send a short summary of the most significant findings, ranked by severity, and set up a 30-minute call to walk through it. Nothing is billed for this.

2. 2

   Step 2: We deliver a findings summary

   The summary shows the shape of the problem so you can see what remediation would involve. It is not a full audit or a conformance claim, and we say so plainly, so your expectations are set before we go further.

3. 3

   Step 3: We present a tailored plan

   If you want to proceed, we build an engagement plan from our standard template, itemized by the hour. You see the scope and the cost in writing.

4. 4

   Step 4: Work begins after you approve

   Nothing is billed until you approve the written plan. When you do, we complete the audit, make the fixes, retest, and hand over your conformance documentation.

What we will not do

Accuracy is the product, so some things we simply do not offer.

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  We do not install overlay widgets. They do not fix the underlying problems and have been cited in complaints rather than preventing them.

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  We do not overstate conformance. Our documentation says exactly what we tested and what we found, and nothing more.

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  We do not sell legal guarantees. No honest vendor can promise you will never receive a complaint. What we provide is accurate evidence that you did the work.

Questions we hear

Is there an official accessibility certification for websites?

No. There is no government or industry body that certifies a website as accessible. What protects a hospital is an accurate, dated, and published conformance claim supported by real testing evidence. That documentation is what we produce, and we are careful never to overstate what it says.

What are the deadlines we keep hearing about?

If your hospital is operated by a public hospital district or another government entity, the Department of Justice rule under Title II of the Americans with Disabilities Act sets specific dates. Entities serving populations of 50,000 or more must conform by April 24, 2026. Smaller entities and special district governments have until April 24, 2027. If your hospital is privately operated, there is no fixed technical deadline, but the same WCAG standard is the benchmark used in accessibility complaints and demand letters.

What standard do you test against?

We test against WCAG 2.1 Level AA, which is the technical standard the Department of Justice rule adopts and the benchmark used in most accessibility litigation.

Do you use accessibility overlay widgets?

No. Overlay widgets are the small plugins that add a floating accessibility button to a site. They do not reliably fix underlying problems, and their use has been cited in accessibility complaints rather than preventing them. We fix issues in the templates, the content, and the platform itself so the improvements are real and durable.

Can you fix what you find, or do you just hand over a report?

We fix it. Most auditors deliver a PDF and leave. James Burk performs the remediation directly at the template, content, and platform level, then retests to confirm the changes hold. The audit and the fixes are one engagement.

How is pricing handled?

Every plan we present is itemized by the hour, so you can see exactly what each part of the work costs before you approve anything. The assessment that starts the process is free.

What documents do we receive at the end?

You receive a documented WCAG 2.1 Level AA audit, an accessibility statement you can publish on your site, and conformance documentation you can point to if anyone asks how you evaluated your website. We do not issue certifications or legal guarantees, because no honest vendor can.